Sony has removed Cyberpunk 2077 from the PlayStation Store, leaving PS4 and PS5 players with no option to purchase the new CD Projekt Red game. In addition to this, it has announced it will be offering full refunds for everyone who purchased the game via the PlayStation Store. For those who have downloaded the game, they can continue to play it or cash in on the refund. In the meantime, the game is no longer available on the PlayStation Store, which means the only option to purchase the game on PS4 or PS5 is via a retail copy.
At the moment of publishing, it’s unclear how long Sony will be offering full refunds or when the game will return to the PlayStation Store. What Sony does not is that this is being done to ensure it maintains its high level of customer satisfaction.
“SIE strives to ensure a high level of customer satisfaction, therefore we will begin to offer a full refund for all gamers who have purchased Cyberpunk 2077 via PlayStation Store. SIE will also be removing Cyberpunk 2077 from PlayStation Store until further notice. Once we have confirmed that you purchased Cyberpunk 2077 via PlayStation Store, we will begin processing your refund. Please note that completion of the refund may vary based on your payment method and financial institution.”